Reference

Your x400 Account: Deposits, Withdrawals and Verification

x400 banking is built around bKash, Nagad and Rocket as your primary ways in and out — send from your mobile wallet, and your account balance updates without you needing to chase it. Availability depends on local law and eligible regions in Bangladesh.

bKash DepositNagad TransferRocket PaymentSecure VerificationFast Withdrawals
Explore the Lobby Read FAQ
x400 Your x400 Account: Deposits, Withdrawals and Verification
x400 Move Your Winnings Back to Your Wallet

Move Your Winnings Back to Your Wallet

When you are ready to take money out, head to the cashier and choose Withdraw. We route payouts through bKash, Nagad and Rocket — the same wallets you used to deposit, which keeps the path familiar. Enter the amount you want to cash out, then provide the wallet number you want it sent to and confirm. If your account has not completed

identity verification yet, we will prompt you to do that before the payout moves — it is a one-time step that protects your balance and keeps your wallet details on record. We aim to process withdrawal requests promptly, though the wallet network's own clearing time also plays a part.

  • Open cashier and select Withdraw — Log in, tap the cashier, choose Withdraw and you will see your available balance ready to move.
  • Pick your payout wallet — Choose bKash, Nagad or Rocket and enter the mobile number registered to that wallet account.
  • Enter the amount — Type the amount you want to withdraw — it must sit within your verified available balance shown on screen.
  • Confirm and track — Submit the request and watch the transaction status in your account history; the wallet network sends the funds to your number.
PAYMENT METHODS

Wallets and Payment Options We Accept

We built x400 banking around the mobile wallets Bangladeshi accounts rely on every day. bKash, Nagad and Rocket handle both deposits and withdrawals from the same cashier screen. Bank transfer is also available for accounts that prefer it. Every payment option is shown inside the cashier once you are logged in — availability may vary based on your eligible region and local conditions.

bKash Send a deposit or receive a payout directly to your bKash mobile number — available in the cashier under the wallet row.
Nagad Nagad deposits and withdrawals work the same way as bKash inside the cashier — select it, enter your Nagad number and confirm.
Rocket Rocket is listed alongside bKash and Nagad as a default payout rail — enter your Rocket number in the withdrawal form.
Bank Transfer Bank transfer is available for accounts that prefer to move larger amounts directly — details shown in the cashier after login.
x400 Add Money to Your x400 Balance

Add Money to Your x400 Balance

Opening the cashier from your account dashboard takes a few seconds. We show bKash, Nagad and Rocket as the default rails because that is what you already have on your phone. Select the one you use daily, enter the amount you want to add, then open your mobile wallet app and send to the merchant number shown on screen — confirm with

your wallet PIN and the balance appears in your x400 account. No extra form, no waiting on a bank page. The whole path works on a mid-range Android over a standard mobile connection.

  • Open the cashier — Log in to your account, tap the cashier icon at the top of the screen and choose Deposit from the menu.
  • Choose your wallet — Select bKash, Nagad or Rocket from the payment row — these are shown first because they clear directly to your balance.
  • Send from your wallet app — Open your bKash, Nagad or Rocket app, send the amount to the merchant number shown, then confirm with your PIN.
  • Balance confirms — Your x400 account balance updates once the wallet network confirms the transfer — check the balance bar at the top of the lobby.
x400 Account Verification on x400

Account Verification on x400

Verification is the step that ties your x400 account to you — it means payouts go to the right wallet and no one else can claim your balance. We ask for it once, and once it is done it stays done. Upload a clear image of your national ID card or passport, then add a selfie so we can confirm the document

matches you. Our verification team reviews submissions and we keep you updated on the status inside your account dashboard. Getting this done early means your first withdrawal request moves without any hold at the payout stage — a practical reason to complete it soon after you open your account.

  • Go to account settings — Log in and open the Verification section inside your account profile — it shows your current verification status clearly.
  • Upload your ID document — Submit a clear photo of your national ID card or passport; both sides if the document has details on the reverse.
  • Add a selfie — Take a selfie holding the document so our team can confirm the face matches the ID — good lighting helps it move faster.
  • Wait for confirmation — Verification status updates inside your account dashboard; once approved, withdrawals process without any identity hold.

Common Questions About x400 Banking

These are the banking questions we hear most often. If your question is not here, reach out through the support channel in your account dashboard and the team will help you sort it out.

bKash, Nagad and Rocket are the three wallet options shown in the cashier. Open the deposit screen, select the one you have, and follow the steps.

Minimum deposit amounts are shown on the cashier screen when you select a payment method. We do not publish a fixed figure here as it can change — always check the cashier directly.

Pending withdrawals usually need either identity verification or wallet number confirmation. Check your account dashboard for any outstanding steps; completing them moves the request forward.

Yes, a one-time identity check is required before your first withdrawal processes. Upload your national ID or passport in account settings and we will review it promptly.

We ask that your withdrawal wallet matches the one on your verified account to protect your balance. Contact support inside your dashboard if you need to update your wallet details.

Check your bKash transaction history to confirm the send was completed. If it shows as sent but your x400 balance has not updated, contact account support with the transaction reference number.
Reference

X400 Banking

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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